Your IT partner

What makes us tick?

We’ve been looking after IT & Telecoms in businesses of all shapes and sizes across Pembrokeshire, Carmarthenshire and South Ceredigion since 2013. Our solutions help our clients save moneyimprove customer service and, perhaps most importantly, grow. Between our Telephone Systems, IT Services, CCTV and WiFi solutions, as well as our Phone & Broadband network, we’re the glue holding together some the most exciting enterprises in the country.

West Wales Systems installer working on CCTV
Business Systems Consultant

Based centrally in Haverfordwest we work with a wide range of different local companies, from home based ventures to global industry giants with offices worldwide. Our customers come to us for solutions which are robust, reliable and cost-effective, but we really shine when it comes to giving great, local customer service. We’re fiercely proud of our outstanding reputation, and our fully-rounded approach to customer service allows customers to focus on what really matters: running and growing their business. We take the hassle out of business communications, implementing solutions which offer an unrivaled feature set, backed-up by our experienced and friendly team.

All of our clients deal primarily with one person – their Account Manager – who acts as a single point of contact, taking ownership of all quotes, queries and any issues. This really sets us apart from the competition, where it is common to be passed from pillar to post when trying to deal with even the most basic of issues. You’ll have direct contact details so you can get to the right place, first time!

Our company is dependable, responsive and trustworthy – traits held by all members of our team. These values run throughout everything we do and demonstrate our commitment to putting our customers first.

More than anything, we’re here to help people. We get a buzz from helping local businesses to succeed. We’re here to help do away with problems and come up with innovative solutions, looking after you properly at the same time. We will always be upfront and honest. We will never bend the truth to get a sale and we won’t make empty promises about what we can and can’t do. Our support team is responsive and we’ll never leave you high and dry if the worst ever happens.

I am absolutely delighted with what West Wales Systems delivered - they were efficient, polite and professional throughout. They worked with the minimum of disruption and the quality of the workmanship of the cabling and of the install is absolutely fantastic. I can not recommend these guys enough 10/10 - one very happy customer - thank you ever so much.

5/5