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Careers at West Wales Systems

It’s our job to help businesses in west Wales get the most out of their IT & Telecoms solutions. We work with companies of all shapes and sizes, from home-based startups to industry leaders with a global presence. They all have one thing in common: their IT provider employs the most dedicated, friendly and personable people they can find!

Our customers mean the world to us. We move mountains to make them happy and we’re always on the lookout for good people to help us raise the bar.  After all, there’s a reason we’re now the #1 IT & Telecoms company in West Wales!

Do you have what it takes to be part of our amazing team?

Is it you we're looking for?

Working hard or 'hardly working'?!

To succeed with us, you’ll need to be:

  • Honest – our customers trust us totally and we’ll be relying on you at all times.
  • Motivated – somebody who sees what needs to be done and makes it happen!
  • Reliable – we’ll be counting on you to get the job done, no matter what.
  • Brave – willing to try new things, be innovative and learn more every day.

#WorkGoals

Our work is varied and interesting – no two days are the same and we get a real buzz from coming up with innovative solutions to challenges. In exchange for hard work and dedication, our team members are eligible for:

  • Flexible hours and start and finish times, plus home working for some roles
  • Free car parking at our lovely offices in Haverfordwest
  • Enormous opportunities to progress further and build a solid career path
  • Professional, yet relaxed, working environment with a clear focus on success
Engineer working in Comms Cabinet

Current Vacancies

Casual Installer

Our Casual Installer role is a flexible and interesting position, perfect for somebody with an interest in business technology and delivering outstanding face-to-face customer service. This is a casual and ad-hoc role which means that there are no set hours – your workload will depend entirely on the needs of the business, but is open to negotiation. You will be offered work when it is available, but there is no obligation to accept it. There are always opportunities here for people who can work hard and prove themselves.

We’re ideally looking for someone with an understanding of the basic principles of computer networking, with a natural curiosity for knowing how IT products work and a keen appetite to learn more.

The key elements of this role will include:

  • Assisting our Engineers to install telephone systems, CCTV systems, Wi-Fi access points etc
  • Carrying out customer service visits to service equipment – sanitising phone handsets, for example
  • Troubleshooting equipment and gathering information about faults for further escalation
  • Some working at height (to install CCTV cameras or Wi-Fi points, for example)
  • Other ad-hoc duties as required by our clients


As you can see, there are a broad range of responsibilities and this list is by no means exhaustive! We don’t expect you to know how to do all of this from the word ‘go’ and full training will be provided for the right candidate – however we would like all applicants to have a good working knowledge of computers, at least a basic understanding of computer networks and an outstanding and positive approach to customer service. A full driving licence and clean criminal record is required in order to be accepted as an applicant.

This is a casual/ad-hoc position, initially offered for 6 months, and we are unable to offer guaranteed hours at this time. However, this role will give an excellent opportunity to somebody who wishes to expand their knowledge and experience in our field of expertise and there will be further opportunities to develop your role into something more permanent and with more hours if you wish. There will be a set hourly rate for work carried out. Our rate of pay is negotiable depending on your experience and competence.

We are strong believers in delivering outstanding customer service – we are looking for a ‘people person’, someone who doesn’t take no for an answer and will stop at nothing to make sure our clients get the service they deserve. If that’s you, please do get in touch!

If you think you fit the bill, please send your CV and covering letter to [email protected] 

Please note – your CV and covering letter must explain to us why you feel you would be a good fit for our company and why we should hire you over anyone else. Regrettably, we can’t accept applications with little explanation as to who you are or why you’re applying. Sell yourself to us!

We don’t deal with recruitment agencies at this time.

Sorry, we’re a full house at the moment!

BUT – we do take speculative applications from those with a strong background in our line of work. If you have B2B sales or marketing experience, or a technical background with IT Support, CCTV, Telephony or Networks, feel free to get in touch!

All of our staff must have an outstanding natural flair for customer service, great people skills and a genuine desire to succeed.

If you think you fit the bill, please send your CV and covering letter to [email protected] We will contact you when a suitable opportunity arises.

Please note – your CV and covering letter must explain to us why you feel you would be a good fit for our company and why we should hire you over anyone else. Regrettably, we can’t accept applications with little explanation as to who you are or why you’re applying. Sell yourself to us!