IT & telecoms resources.
Our team often take time out to reflect on what's happening in the world of all things tech.
Here you'll find some helpful nuggets and useful information from the past few years.

The Rise of the Ransomware Attack
In one of our May blogs, Seb looked at ransomware: what it is and the measures we can put in place to help prevent attacks.


AI: It will Reshape your Business
What is AI? How is it used? How will it affect businesses going forward? Simply put, Artificial Intelligence (AI), is a type of computer science


Business Systems: Are you making the most of your data?
Any part of your business operation that requires an input and output of information can be an information system, from a filing cabinet to a


Why Upgrade Your Old Computer?
As I am sure you are aware, dogs age far faster than humans. A ten-year-old dog is the equivalent age of a seventy-year-old human. It’s


Your IT Strategy: What, Why and How
As we emerge from over a year of unprecedented change, it could be the perfect time to grow your business in a new direction, but how?


Top Tech Father’s Day Gifts
Get the beers ready, it will soon be Father’s Day! Rather than ‘surprising’ Pa with another pair of Star Wars socks or an etched ‘Best


How to be Aware of Ransomware
Most of us have heard of computer nasties, usually simply referred to as viruses or ‘malware’. Some of us may also be aware that malware


How to Get the Best Internet Connection Around Your New Build
As technology continues to grow, it’s worth considering your internet connection around your new build. The best time to do this is when you’re thinking


5 Reasons to Move to The Cloud
From Instagram influencers to your local handyman – everyone can benefit in some way from making use of the Cloud. We aren’t talking about the


When do your IT Systems Need an Upgrade?
When do your IT Systems need to be upgraded? Unfortunately, most people would reply to that question with, “When they break!”. It’s essential, however, to


Why is there a laptop shortage?
Last year, the COVID-19 pandemic saw a mass shortage in some consumer products such as toilet roll and hand sanitiser. People flew to the shops,


New and exciting features in Microsoft 365
Microsoft have over 1 billion users of Office worldwide, whether it is using Word for the odd document or using multiple applications to run your


Scammers: What you need to know
They come in all shapes and sizes and they can contact you in nearly every way: via the internet, email, phone, SMS, and snail mail; but what do you need to know to limit your chances


How can Microsoft Teams help your team?
Research from Finder.com discovered that over 60% of the UK’s adult population are/have been working from home in recent times, with 26% planning on keeping


Is a new CCTV system worth the cost?
Even in 2021, many businesses are still without a CCTV system, prioritising other areas of investment. But CCTV has evolved hugely from the blurred/fuzzy images


Microsoft Office: 3 tips to make you more productive
If you’re office-based, you probably use Microsoft Office apps such as Word, Outlook, Excel and Powerpoint on a daily basis. I’ll be the first to


Why choose a cloud phone system?
Last week, we had a bit of a shock. We visited the Comms Room of a new customer in Pembroke Dock to conduct work on


Why is now the time to invest in my guest WiFi?
Whether you’re running a B&B, hotel, caravan park or campsite – you’ve probably noticed the trend. Nowadays one of the first things people ask for


What happens if I move my phone lines to a local provider?
These days, it seems everyone is jumping on the ‘buy local’ train. From groceries to milk deliveries, the revolution of the local family business is


How can I make sure that my guest Wi-Fi is up to speed?
We’re at the height of the summer tourist season in West Wales – a few short weeks that can make or break our local hotels,


Monthly Payments: Why lease a phone system?
Sometimes, upgrading your business telephone system might be crucial in order to keep things ticking over – but what if you can’t afford the upfront


Call Recording rules in 2018
Before we install any new telephone system, we spend time with our clients and go through the possible feature set that their new system will


What happens to my VoIP system if I move offices?
The last couple of months have been our busiest ever! Since my last post, we’ve welcomed an unprecedented number of new customers to our telephony


ANPR: Why would I need Numberplate Recognition?
We’ve recently noticed a sharp increase in the number of enquiries we receive for ANPR (Automatic Number Plate Recognition) cameras to be installed. With installations


How many calls does your business make & take?
It’s been a busy start to the year at West Wales Systems, and we’ve been helping more local businesses than ever to get their ICT


What happens to my VoIP calls if my internet goes down?
If you’re thinking about changing to business VoIP but are concerned about how a loss of internet access would affect your calls, we have some


Does your guest Wi-Fi measure up?
It’s that time of year again – as quickly as the winter gripped Wales, it’ll soon be Easter and the start of the tourist season


Are you geared up for the ‘beast’?
Another week, another heavily-publicised major weather event heading our way. Depending on who you listen to, the rest of this week could either be completely


Are your CCTV images worth their salt?
We came across an interesting article on BBC News today about a county in North Wales where there are serious concerns about the quality of images produced


Come Rain or Shine (or Snow!)
It’s been a cold day for us here at West Wales Systems – we’ve been installing a new, state-of-the-art HD CCTV system for a client


What’s a cloud phone system?
If you’ve been looking for a new telephone system for your business, you’ve probably come across a few terms which may or may not make


Can I run 2 businesses on one phone system?
Do you run more than one business or brand from the same office? You’ll be surprised how many businesses do. Perhaps you have your ‘main’


Why does my CCTV system need maintenance?
At West Wales Systems, we’re experienced installers of HD IP CCTV systems in Pembrokeshire and Carmarthenshire. We work with our customers to ensure that images


Do I need new wiring for a new phone system?
If you’re thinking about changing your business telephone system for a new one, you could be forgiven for putting it off time and time again


Number Crunching: Stats from 2017
Now that Christmas and New Year have come and gone, the tree is back up in the attic and the festive hold music has been


Top 10 reasons to move to VoIP now!
If you’re looking at changing your phone lines or telephone system in the near future, you’ve probably come across phrases like VoIP and Cloud Phone.