Telephone Systems

Man on the phone in the office

Brilliant phone systems for every business

With the right phone system, your business will flourish and grow. Our cloud and on-premises solutions can help you improve customer service, enhance efficiency and collaborate effectively and, in most cases, a new phone system from West Wales Systems will pay for itself in no time.

Talk to an expert today

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We’re the most trusted provider of telephone systems in Pembrokeshire and Carmarthenshire for a good reason – from small, home-based start-ups through to global industry giants, our solutions keep businesses of all shapes and sizes talking 24/7/365.

Whether you’re looking for a simple VoIP system to make handling phone calls easier and cheaper or a large, on-premises system to run telecoms across multiple sites, we’ll help you find the most flexible and future-proof solution.

The best handsets you've ever used

Our consultative approach means that you’ll get the perfect system for job and that includes telephone handsets you’ll absolutely love. We’ll take the time to get to know your requirements inside-out before suggesting phones to suit your use case and business goals. Our phones are flexible, easy to use and long-lasting.

Depending on your needs, we can provide:

  • Desk handsets for low, medium or heavy use
  • Cordless phones for any environment, including harsh conditions
  • Intercom or door entry buzzers connected to your phone system
  • Strobe lights, bells or whistles to ensure incoming calls are heard.
Picture of Snom D385 phone

Why choose West Wales Systems?

We’re the go-to telecoms people for some of the biggest (and smallest) organisations in west Wales. We’ll design a completely bespoke solution for your business, expertly crafted by our in-house technical specialists to help you meet your goals. We’ll take the time and effort to fully understand your requirements and will provide a system which not only lets you make and receive phone calls but also empowers your team to give better customer service to callers. 

We’ll become your telecoms partners, looking after you as your needs develop and ensuring that your phone system helps you go about business efficiently and reliably.

We offer cost-effective solutions with a fixed-price guarantee and no long contracts. We’ve retained 98% of our customers over the past 5 years – a record we’re extremely proud of!

Join us - you'll be in good company!

Arrange a free telecoms strategy call

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Our experts are ready to help your business:

  • Increase efficiency
  • Improve customer service
  • Reduce abandoned (non-answered) calls
  • Decrease caller waiting times
  • Enhance staff productivity

… and more, with a bespoke telephone system designed exclusively for your business. We use the latest technology and offer transparent pricing with no hidden charges – chat with one of our friendly team today.